Service / Maintenance

Riteweigh Service plan pg 1

Maintenance and service of your weighing equipment is vital for maximizing profit. Our planned maintenance visits safe guard against expensive failures and keeps your weighbridge working with maximum accuracy and reliability. We offer a range of standard and bespoke service and maintenance contracts to suit your requirements. Our trained and accredited field service engineers are available 24/7, 365 days a year to deal with your service issues.



Key Benefits

Guaranteed Emergency Service Response;
Customers with a valid service plan receive first priority to our standby service and software teams including online support (where modem connection is in place).

Bespoke Service and Maintenance Contracts Available;
We can customise service plans to suit your requirements and budget regarding scope and cover required.

Pre-Arranged Maintenance Visits;
As part of the service plan we will provide service / calibration visits as determined by your requirements and business needs.

Peace of Mind Ensuring Minimal Downtime;
Customers with a valid service plan can rest assured that whatever the problem is, a speedy resolution is guaranteed therefore ensuring minimal disruption and downtime.

Continuity of Service;
Regular servicing will ensure trouble free operation whilst ensuring continuity of service and accurate readings.

Annual Legal Metrology Services Inspection;
Our service engineers will attend at the inspection to adjust and calibrate as necessary. In addition it is prudent to check all weighbridge equipment prior to this visit.

Calibration Service;
We can provide certified test weights to check equipment calibration in the event of weighing inaccuracies or planned calibration visits.

Weighbridge Repair and Retrofits
Riteweigh provide a complete weighbridge upgrade service to ensure your weighbridge is restored to excellent condition allowing it to operate accurately and efficiently, minimizing the possibility of costly downtime.

Service Plan Options

Standard and Comprehensive Service and Maintenance Plans Are Available

Typical Standard Plan Inclusions:

  • Emergency Response with Labour Costs Covered
  • Tele-Support for Software and Hardware
  • After Hours On-Call Service

Typical Comprehensive Plan Inclusions:

  • Includes All the Benefits of our Standard Plan Plus Replacement Parts Cover

We can also tailor service and maintenance plans to suit your business needs.